We understand that circumstances can change, and you may need to make adjustments to your order. However, due to the handmade nature of our products, we have a cancellation policy in place that we would like to bring to your attention.
Once you have placed an order with us, it is considered finalized and our team immediately begins the processing and production stages. This involves carefully cutting out the materials, sewing them together, and adding the finishing touches to ensure the highest quality of craftsmanship. As a result, we are unable to accommodate cancellation requests for orders, even if the items have not yet been shipped.
We do value your satisfaction and want to provide the best service possible. If you have specific color or style changes you would like to make to your order, please reach out to us as soon as possible. We will make every effort to accommodate your request. However, please note that once an order has been submitted, we cannot guarantee that changes can be made.
We understand that you may have reasons for wanting to cancel an order, and we apologize for any inconvenience this may cause. Our commitment to delivering exceptional handmade products drives us to begin processing orders promptly, which unfortunately limits our ability to cancel them.
If you have any questions or concerns about your order, please don't hesitate to contact our customer support. We are here to assist you and provide any additional information you may need.
Thank you for your understanding of our cancellation policy. We appreciate your support and look forward to serving you with our high-quality handmade products.